PRESHIFT
58,000 operators descended on Chicago this weekend to browse through 2000+ vendors at the biggest restaurant trade show of the year. If you're going, get your clogs on, you already know your feet will hurt.
Tuesday's small business survey put hiring back at the top of operator problem lists, Texas Roadhouse just hit $25K per store per week on pickup alone, and your POS has a credible competitor.
Let's jump into today's service.
What’s on the Menu:
⏸️ Chicago's Council votes Wednesday on the wage increase pause
🥃 Open your Father's Day book today
👷 'Finding good people' is back at #1
🛎️ Your Toast bill just got more negotiable
🥡 Texas Roadhouse hit $25K weekly pickup, not delivery
📦 US Foods says you've got room to renegotiate
⚡ On the Pass: pizza, NRA Show, beef contracts
🤖 Prompt of the Week: POS Vendor Evaluation
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TODAY'S SPECIALS
Chicago Just Paused the Tipped Wage Hike. For Now.
Chicago's full Council votes Wednesday on the tipped-wage compromise, and passage is all but guaranteed per WTTW Chicago News. If the compromise passes and your restaurant has 3 to 21 total employees, you'll have until July 2033 to reach the full minimum, a seven-year cushion. Larger restaurants (22 or more total employees) get a two-year reprieve before increases resume in July 2028. For any small Chicago operator who built next year's budget around absorbing another increase, it's the biggest P&L relief of the quarter.
Chicago's tipped wage currently sits at $12.62 per hour, compared to the city's $16.60 standard minimum. Illinois Restaurant Association President Sam Toia called the deal "not the ideal outcome for our industry" but "more workable and less harmful" than the original phase-out. The companion read from the Chicago Sun-Times frames it as the template the industry coalition has wanted from the start.
The Move: If you're in Chicago, rebuild your Q3 P&L this week assuming the freeze passes Wednesday. Redirect those labor savings to a Father's Day promo or hold it as a cushion against rising beef prices this summer. If you're outside Chicago in a tip-credit fight area (NYC, DC, Massachusetts), pull the ordinance language this week and forward it to your state restaurant association.
Open Your Father's Day Books
Reservation books filled up faster heading into Mother's Day than they have in years, and the operators who turned it into a record check did it by taking reservations instead of walk-ins and pushing wine and cocktails. Per NPR's Mother's Day coverage, Resy reservations were up 30% from last Mother's Day. Father's Day is five weeks out, on June 21.
The Move: Turn on reservation deposits or credit-card holds this week to cut no-shows. Build a Father's Day prix-fixe priced 8 to 12% above last June's typical Sunday dinner check. Pull two summer wine SKUs and one premium spirit pour into a fixed pairing, then open the reservation book ASAP. The operators who win June 21 are taking bookings before Memorial Day.
OPERATIONS & LABOR
Labor Quality Is Back at #1
Small operators are raising menu prices at a rate we haven't seen in years, and they're doing it because hiring isn't getting easier. The National Federation of Independent Business's April small business survey, released last Tuesday, shows small business owners are raising prices at more than double the normal rate, and 'finding good people' is back at the top of their problem list. Audit your last 10 hires, find the channel that delivered your two best people, and double the spend on that channel through Father's Day.
TECH & INNOVATION
Your Toast Bill Just Got More Negotiable
Toast just got a credible competitor in its full-service heartland. Fiserv announced Clover Reserve last Tuesday, an exclusive partnership with Tabit, a tablet-first POS platform built specifically for full-service and fine-dining restaurants. Clover already runs payments and POS for roughly 700,000 small and medium businesses; Clover Reserve bundles in reservations, kitchen display, online ordering, loyalty, and AI labor forecasting. Full-service operators just got a real second option on the POS shortlist, which means your current POS vendor has competition to lose your contract. If you're at the NRA Show in Chicago through Tuesday, visit the Clover Reserve booth with a checklist: reservation integration, KDS routing across dine-in and pickup, AI labor-forecast features, and the all-in processing rate.
CONSUMER TRENDS
Texas Roadhouse Hit $25K Weekly Pickup Without Delivery
Texas Roadhouse just proved you can run a meaningful off-premise business without giving DoorDash or Uber Eats a cut. Per FSR Magazine's Q1 feature, the chain hit $25,374 in average weekly to-go sales per restaurant in Q1, equal to roughly 15% of total revenue, with zero third-party delivery offered. Guests are walking in, ordering ahead, and picking up. If you're paying delivery commissions to grow your off-premise volume, look at your own pickup workflow first: the order-ahead app, the handoff window, and the parking signage are where the margin actually lives.
FINANCE & STRATEGY
Your Distributor Needs You Right Now
US Foods just put a number on what every distributor rep has been saying off the record: chains are losing volume and independents are winning it. The US Foods Q1 release showed the number of cases US Foods shipped to independent restaurants was up 4.6% in the quarter while case shipments to chains fell 2.3%. That's the strongest distributor-side evidence yet that guests are trading the chain for the place down the street. Call your rep this week and ask for a 90-day rebate review on your top five SKUs; the rep needs your volume more than you need their pitch right now.
ON THE PASS
Papa Johns will close roughly 300 locations this year after a 6.4% drop in U.S. and Canada sales. If you operate a pizzeria, those closed locations are real estate worth checking out.
The NRA Show runs through Tuesday at McCormick Place with 2,000-plus exhibitors; if you're heading there in the next 48 hours, the tech section of the show floor is your highest-density stop.
Wholesale beef ran nearly 20% above last year heading into May per BLS data; lock your summer beef contracts this week before Father's Day demand lifts spot prices.
PROMPT OF THE WEEK
POS Vendor Evaluation Checklist
You are a restaurant technology advisor. I'm attending the NRA Show this week (which runs through Tuesday May 19 in Chicago), and I'll be evaluating Clover Reserve, Toast, and one other POS option for my full-service restaurant. Build me a side-by-side comparison checklist I can fill in at each booth, plus a scoring rubric so I can rank the options by the end of the show.
### INFORMATION ABOUT MY OPERATION
- Restaurant type and seat count: [e.g., 75-seat full-service American]
- Current POS system and contract end date: [e.g., Toast, contract expires Nov 2026]
- Biggest current POS frustration: [e.g., reservation integration, kitchen routing, reporting]
- Monthly POS-related spend (software + processing): [e.g., $1,200/mo software + 2.6% processing]
- Three workflows the new system needs to nail: [e.g., reservation handoff to front of house, split checks at the table, kitchen routing for off-premise]
Based on this, deliver:
(1) a one-page comparison checklist covering reservation integration, kitchen display routing across dine-in and pickup, AI labor forecasting, integrations with my existing tools, support response times, and all-in processing costs;
(2) a 1-10 scoring rubric for each category weighted to my biggest pain points;
(3) three sharp questions to ask each booth rep that expose contract gotchas; and
(4) a post-show decision framework so I'm not back at my email Monday wondering what I just demoed.
Format as a printable one-pager.Share this with your business partner. Let's have a great service.



