PRESHIFT
"Cautious optimism." That's the phrase the NRA's CEO used this week to describe where the industry is heading — and if you've been running a restaurant for the past two years, you already know why that framing is doing a lot of heavy lifting.
The profitability numbers from 2025 are in, the tariff math on your imported food supply is getting real, and the trade deal holding all of it together is up for review this year. Meanwhile, restaurant tech is finally moving to where the money actually bleeds, your off-premise guests have opinions about your packaging, and the February jobs report has a plot twist your P&L isn't going to love. Full board today. Let's jump into today's service.
TODAY'S SPECIALS
The NRA CEO Called 2025 "A Year to Forget." Read the room.
42% of restaurants weren't profitable in 2025. That's the number NRA president Michelle Korsmo put on the table in her sit-down with Nation's Restaurant News — up from 29% in 2024, a 13-point swing in the wrong direction in a single year. Food costs climbed 38% between 2019 and 2025. Labor climbed 35%. Higher-income diners carried most of the traffic while the value-fatigued middle market got squeezed from both ends. Korsmo's prescription for 2026: workforce strategy and operational efficiency — not new concepts, not loyalty apps, not a third price increase. The operators who made money last year did something specific right. Worth knowing what it was before today's service.
$12 Billion Is the Bill If the USMCA Breaks. The NRA Is Playing Defense.
While you were running Saturday service, the NRA was in Washington naming its three fights for 2026: USMCA trade protections, credit card swipe fees, and immigration reform. The USMCA one should be living rent-free in your head right now. Canada and Mexico are the top sources of imported restaurant food products — the avocados, the beef, the produce that make up a real chunk of your food cost — and the agreement keeping those imports tariff-free is up for formal review this year.
OPERATIONS & LABOR
Restaurants Are Hiring. The February Jobs Report Loves You. Your P&L Is Less Impressed.
Restaurants emerged as a genuine bright spot in the February jobs report, adding positions at a pace that outpaced most other consumer-facing sectors — proof that demand hasn't caved and operators are still willing to staff for it.
The catch: you're hiring into a new wage floor that didn't exist two years ago. California moved the statewide minimum to $16.90/hour on January 1; if you're in Los Angeles, qualifying hospitality properties are now at $22.50/hour, on a legislated glide path to $30 by 2028.
Full-service independents are sitting at 3–5% pre-tax margins with almost no buffer left between "absorbing a wage increase" and "adjusting headcount." Hiring is great news for the industry. It's a math problem for your four walls.
Prep List (mini SOP):
Pull your labor cost as a percentage of revenue for the past four weeks. Anything above 32% is an action item this week — not a trend to monitor.
Find your two worst-performing shifts by labor-to-sales ratio (not total hours). If Saturday brunch is staffed for 120 covers and running 80, that's your first cut.
If you're in California: verify posted wages reflect the January 1 update ($16.90/hour) and check whether your city has a local ordinance above that floor.
TECH & INNOVATION
Operators Spent Years Buying Tech That Impressed Guests. Now They Want Tech That Stops the Bleeding.
The FOH tech era — loyalty apps, kiosks, voice AI, digital ordering — had its moment. That moment is over. The 2026 Restaurant Technology Outlook from Informa Foodservice, a survey of nearly 500 operators published March 3, found that POS upgrades are now the top investment priority for 53% of operators, up from 40% last year — while digital ordering dropped from 38% to 29% on operator wish lists. Inventory management cracked the top three for future investment, and data management spending jumped from 26% to 32% of operators year-over-year.
The cultural shift underneath the numbers: operators have spent half a decade buying systems that don't talk to each other, and they're now paying for the silence. As PAR Technology CEO Savneet Singh told NRN directly: "When we made all of these disparate, tiny systems, we actually made it harder to make sense of your data." The operators winning in 2026 won't have the best app. They'll have the clearest picture of where the money is going before Thursday's order goes out.
Prep List (mini SOP):
Before evaluating any new platform this year, name your single biggest untracked cost leak — food waste, unscheduled overtime, or order accuracy errors. Confirm any platform you evaluate has a direct reporting feature for that specific problem, not just a general dashboard.
If your current POS is more than three years old, ask your rep for a spec sheet on inventory management integration and labor data — not a demo, a side-by-side feature comparison.
Set one measurable 30-day benchmark before signing any new BOH contract — food cost drops 1 point, weekly ordering time drops 2 hours, whatever is relevant. Evaluate against that number, not the vendor's projected ROI.
CONSUMER TRENDS
Your Take-Out Customer Has Three Rules: Fast, Cheap, and My Fries Better Still Be Hot.
Bank of America card data shows restaurant spending per household grew 3.3% year-over-year in January, outpacing overall household spending growth of 2.6% — but momentum slowed in the back half of 2025 as the labor market softened. Nearly 75% of all restaurant traffic is now off-premise, and 8 in 10 of those guests say value deals — BOGO, limited time offer, off-peak discounts — are what actually trigger the order.
Speed is the entry fee (94% of takeout guests say it's critical), but here's the thing operators keep finding out the hard way: packaging quality and order accuracy are quietly becoming the differentiators that determine whether the guest reorders or drifts to whoever has a better bag. They're not calling you to complain. They're just not coming back.
Prep List (mini SOP):
Order your own food for delivery or takeout this week using the actual channel your guests use (or just drive the food home yourself). Grade it honestly: did hot items stay hot, did liquids seal, did the bag hold through a 15-minute drive?
Post a simple log at the expo window and track off-premise order accuracy for 30 days: wrong item, missing item, temperature complaint. Three weeks of real data beats a year of gut feel.
Identify one off-peak daypart — Tuesday 3–5pm, Sunday 2–4pm — build one bundled limited time offer with a $2 app-order discount, run it for 30 days, and measure the cover lift against the same window from the prior month.
FINANCE & STRATEGY
Noodles Cut. Wendy’s Cut. Both Got Better.
The chain closure wave of 2025–2026 keeps telling the same story once you look past the body count: shedding the drag units actually works. Noodles & Company closed 29 locations in 2025, has 30–35 additional closings planned for 2026, and posted comparable sales growth above 7% in Q4 as a direct result of focusing resources on the units worth keeping. Wendy's is closing between 298 and 358 U.S. locations in the first half of 2026 — up to 6% of its domestic footprint — as a deliberate portfolio reset, not a distress signal.
You probably can't close a location. But you can absolutely 86 the menu item, daypart, or revenue stream that's costing more than it's making. The math looks remarkably similar.
Watch List:
Run your bottom-quartile menu items by both margin and traffic. An item that is neither profitable nor popular is burning prep time, mise, and mental bandwidth. One menu audit before Q2 opens more margin than another price increase.
POLICY
The USMCA Review Is the Quiet Fuse Nobody in the Daily News Cycle Is Talking About Yet.
The U.S.-Mexico-Canada Agreement (USMCA) is up for formal review in 2026, and NRA CEO Michelle Korsmo named protecting it a top-three legislative priority specifically because Canada and Mexico are where most of your imported food products come from. The NRA's modeled worst case is $12 billion in industry-wide costs — a 30% projected profit loss for independent operators — if the agreement breaks down and tariffs go to full rates. On a separate track, the Credit Card Competition Act is gaining political attention, and state-level swipe fee regulation is accelerating regardless of what happens federally. Two cost levers. Both moving. Neither in the headlines yet — which is exactly when the operators who are paying attention get the advantage.
Questions to Ask:
What percentage of my total food cost comes from imported products? Have I asked my distributor to flag Mexico- and Canada-origin line items specifically?
If swipe fee relief passes — at the federal or state level — do I know which processor I'd move to, or am I locked into a contract that prevents switching?
THE READ
Next 30 Days: Watch your next two or three distributor invoices more closely than the news. USMCA pressure announces itself in your cost of goods before it ever makes the front page.
If tariff impacts start to land on your food costs, what's your move?
PROMPT OF THE WEEK
Tariff Scenario Stress-Test
You are a restaurant financial advisor helping me stress-test my food cost exposure across three tariff scenarios: 15%, 20%, and 25% increases on specific imported product categories.
Help me build a scenario table showing the impact on my overall food cost percentage, the weekly dollar impact, and the minimum menu price increase required to hold my current gross profit margin at each tariff level.
#INFORMATION ABOUT MY OPERATION
Restaurant type: [e.g., full-service, fast casual, bar program-heavy]
Current weekly food cost: $[AMOUNT]
Current food cost percentage: [%]
Weekly gross revenue: $[AMOUNT]
Imported product categories and estimated share of total food spend: [e.g., Mexican produce 20%, Canadian beef 15%, imported seafood 10%]
Guest price sensitivity: [e.g., raised prices twice in 2024, already getting pushback on check averages]
Output: A table with three tariff scenarios (15%, 20%, 25%), each showing new food cost %, weekly dollar impact, and the minimum menu price increase needed to maintain current gross profit. Add one plain-language sentence per scenario.Share this with your GM. Let's have a great service.
